General & Operations Manager (Fairfield, NJ)
Employer: Dara Food LLC
Job title: General & Operations Manager
Job location: Fairfield, NJ
Base annual salary range: $128,550 – $138,550
Responsibilities:
- Oversee the daily operations of Dara Food, ensuring efficient processes and high-quality output across all departments.
- Develop and implement standard operating procedures (SOPs) to enhance productivity and maintain quality standards.
- Develop and execute long-term strategic plans to achieve business objectives and drive growth.
- Identify market opportunities and develop strategies to expand the company’s market presence both domestically and internationally.
- Recruit, train, and manage a high-performing team to achieve operational excellence.
- Foster a positive and collaborative work environment that encourages professional growth and innovation.
- Oversee sales and marketing strategies to drive revenue growth and increase market share.
- Build and maintain strong relationships with customers, suppliers, and partners.
- Adopt modern marketing techniques and technologies to improve the brand awareness and brand engagement of the company.
- Use e-commerce and digital marketing tools to increase sales through digital channels.
- Ensure exceptional customer service standards are met, addressing customer inquiries and resolving issues promptly.
- Implement feedback mechanisms to continuously improve customer satisfaction.
- Ensure compliance with all relevant industry regulations and standards.
- Promote a culture of safety and ensure that all health and safety policies are followed.
- Identify opportunities for innovation and process improvements to enhance productivity and product quality.
- Stay updated on industry trends and incorporate relevant advancements into the company’s operations.
Job Requirements:
A bachelor’s degree or its foreign degree equivalent in business administration, management, or a related field, and 2 years of experience as a general & operations manager, sales manager, marketing manager, or in a similar role/occupation. In addition, the position requires 2 years of experience with all of the following:
- Enterprise resource planning (ERP) systems.
- Developing annual marketing and business plans.
- Managing financial operations, including budgeting, forecasting, and financial reporting.
- Overseeing sales and marketing strategies to drive revenue growth.
- Developing and executing marketing campaigns, including digital marketing strategies.
- Managing customer relationship management (CRM) systems.
- Managing supply chain and logistics operations.
- Leading and developing cross-functional teams.
- Recruiting, training, and managing staff.
- Ensuring exceptional customer service standards are met, including addressing customer inquiries and implementing feedback mechanisms to continuously improve customer satisfaction.
- Developing project plans, timelines, and budgets.
To apply, mail your resume or CV to Namik Shakhpelangov, Owner, Dara Food LLC, 10 Commerce Road, Unit 10D, Fairfield, NJ 07004.